Client Testimonials
— ADA Compliance Projects Across California

We recently had the pleasure of working with ProTrk Construction, and we cannot say enough good things about their professionalism, ADA knowledge, and quality of work. From start to finish, the entire team exceeded our expectations. They maintained clear and consistent communication throughout, ensuring we were always informed about the progress and were all on the same page. Mary Beth was exceptional at navigating the complex building and permitting process in the City of Los Angeles. Jack and his on-site team consistently took the time to explain things, all while expertly bringing the plans to life. We highly recommend Protrk Construction to anyone in need of a reliable, full-service company that can help ensure your property is fully ADA compliant.

Protrk construction did very thorough and efficient work for us . The project was explained and we were given updates throughout duration. We recommend their services enthusiastically!

Very professional. Completed what they had to do in a timely manner. Would highly recommend.

Protrk knows how to professionally implement ADA-compliant projects. We had an asphalt contractor attempt to modify our ADA parking space to be compliant, and it was a waste of money. ADA projects require a specialty contractor, and Protrk can be relied upon.

Amazing professional team to work with, I 100% recommend them. They did an outstanding job on our 3-point project for ADA compliance.

We found Protrk Construction online and requested an estimate for a small commercial parking lot. They were not the cheapest bid; however, they understood that there is no room for error when it comes to ADA work. Mike assured us he could get the job done and he did just that. Everyone we interacted with was professional, knowledgeable, and easy to work with. That’s the kind of team you want on your side when you are working with local officials trying to get permits etc. It can be a challenging, frustrating, and costly process. Mike was with us every step of the way. He takes pride in his work and people and ensures his clients are satisfied with the end result.

Honest, diligent, and reliable. Protrk (Mike Schaeffer) is the best in the business. I have used Protrk on at least 10 projects and will use them again without question.

Protrk handled our parking lot handicap parking area. Their service was very efficient, precise and timely. Care was taken to protect the entry of patients into our building, preserving the ability for our offices to remain open during the construction days. Nice guys on the team were pleasant and communicated well. Thank You for your great work. We absolutely recommend Protrk.

I can't say enough about the great job Protrk did! We were referred to Protrk from another business in our area. From the first phone call to the completion of the job, we were treated with such great service. They did a fantastic job! We knew what to expect from the beginning to the end. If you're needing a professional, excellent company, Protrk Construction is it!

If I could give Protrk Construction more than 5 Gold Stars, I definitely would. I needed to make my parking lot ADA compliant and the work performed by Protrk went beyond my expectations. Bruce, the onsite supervisor is the definition of hard work and professionalism. Not only did he and his team do an amazing job in correcting the compliance issues I had but Bruce went above and beyond the scope of work. Protrk Construction should be your only choice for ADA construction. HIGHLY RECOMMEND!!!

I was very pleased with the professionalism of the management and crew, communication, speed of completion, and quality of work. I had them do an ADA compliance construction at a gas station in San Fernando, and I highly recommend this company for any construction needs.

Great work, extremely professional!!

I am very impressed with Protrk Construction on many levels. After getting a violation from the California lottery for the front entrance of my gas station. I spent several months looking for a company to do the repairs. Most companies were either to busy to even bid the work or just simply never even responded. When I was referred to Protrk by an independent CASp, i reached out and got a call back to discuss the project. I received a bid for the work several days later. I would highly recommend Protrk to anybody looking to become ADA compliant, they are experts in the field and know exactly what it takes. The site supervisor Aaron was excellent, he really kept the whole project organized and got in and out without interrupting my business at all. I would also like to say thank you to Mike, he offers great customer service and is very understanding to try to help anyway he can. Overall, my experience was great with this company and I would use them again in the future. Thank you to the whole Protrk team!

My CASP consultant recommend that I contacted Mike for a bid to update our parking lots for ADA compliance. From the first phone call, he was professional and right to business. I had other bids; however, I knew that Protrk had lots of experience and with their technology, they would perform a perfect outcome. Our job was WAY more difficult than expected. Bruce kept me up to date daily on any changes that needed to be made and went above and beyond. If this is done incorrectly the cost and inconvenience to fix it would be ridiculous. Protrk came through. I would highly recommend using this company not only for their excellent work and precision but for their customer service!

Just want to say thanks for your hard work on the project. You stepped in to a very complicated scope of work, with very little front-end documentation, that had unending unforeseen conditions, and pulled it off delivering a very high caliber product — not to mention you were under a very compressed schedule! My hats off to you! It takes a special person with a very focused construction mindset to lead the teams to success. You should be very proud of your work and your team's accomplishment!

Protrk Construction did a great job on a recent ADA compliance project for an industrial building in India Basin. It was helpful to have them handle design, permitting, and construction for all-in-one shopping. Good documentation, regular communication, good quality, and professional clean-up. Recommend highly!

Mike is a great professional, on time, on budget, fair, transparent and a clear communicator of the work at hand. I strongly recommend him.

Small business owners know all too well the slew of ADA lawsuits by drive-by litigators. We just wanted to comply and correct the claims and move on with our lives and business. Protrk was not the cheapest bid. There were bids for ADA compliant parking to be done in asphalt without permits that were around 30% less. The deciding factors were plans, permits, and materials. West Hollywood requires plans and approvals from multiple departments. We wanted compliance done by the book without stress about penalties. Concrete with rebar was far more stable and the warranty on workmanship and materials was significantly better than asphalt options. Our Protrk experience was provided by Mike Schaeffer who worked with us on the contract proposal and managed our account. Mary B Welch updated us weekly and Todd Leach handled invoicing. Communication was always prompt. Working with good people, by-the-book compliance, and quality work informed our value-based decision.

Bruce was very helpful throughout the whole process. This company made sure to do a great job on my parking lot with provisions for anything that they may have missed. They are very detail oriented and I would highly recommend them to anyone.

I'm working with Mike Schaeffer with Protrk to comply with the 2019 San Francisco Mandatory ADA Access ordinance on two commercial properties I manage. Mike is responsive, knowledgeable, thorough, easy to work with, and welcomes feedback from his clients. I highly recommend his services.

Mike is a great professional, on time, on budget, fair, transparent and a clear communicator of the work at hand. I strongly recommend him. Update 7.20.21: I returned to Mike to do additional substantial work. I was operating remotely and fully trusted Mike to do an excellent job. Very satisfied.

Mike and his team are the best team I have ever worked with. They were very professional and easy to communicate with, completed all work very fast and brought the least possible interruption for my business operation. After you read this review, hire Protrk.

Mike Schaeffer who I assume to be owner of this firm has led me through every step of the way with my legally required construction work. As a stranger to Protrk with no experience meeting city mandates I called Mike for help and I could not have had more help than Protrk provided. Customer satisfaction is clearly first on the list for this company and I sincerely appreciate the guidance they provided.

Protrk has been great to work with. They have a great understanding of ADA requirements and construction.

Mike was very professional, on time and he was able to get the work done ahead of schedule and under budget. I highly recommend him and his team and will use them in the future for all my projects.

Professionals at every turn. I would recommend them to anyone.

When I first met Mike Schaeffer I was impressed by his knowledge of the ADA code and requirements. Unlike the other proposals I received that suggested demolishing sidewalks and pouring new ones, Protrk believed the existing sidewalks could be repaired to meet ADA requirements. Their approach reduced costs and disruption while still delivering precise results. Their professionalism onsite, communication with tenants, and documentation supporting ADA compliance were excellent. Mike’s statement about being an ADA specialist rather than just a contractor proved true in my experience.

This company is the gold standard for an ADA construction company. I am a retired County building inspector and former Chief Building Official and I currently run a private CASp consulting service working with many construction companies. Protrk is among the most professional and exacting companies I have worked with. ADA work must be precise or you will be doing it over again. The attention to detail Protrk brings to projects is top-tier.

We could not have been happier with the friendly and professional service Mike provided. We are a small nonprofit preschool that had been working on our ADA entrance for years. After meeting Mike we felt confident he would take care of everything. He worked with Marla to find a solution for our situation and a huge burden was lifted from our shoulders.

Working with Protrk has been a great experience. Mike's patience and willingness to work with us during lockdowns made all the difference. Once construction began there were some issues with the older San Francisco property, but Bruce and the team worked through them professionally.

Bruce, Mike, and the team were very professional throughout our project. This was a long cycle project and Protrk provided consistent communication and updates. The completed work was outstanding and I am confident it will look great for years to come.

With a deadline of only four weeks to complete drawings, permits, meetings with city engineers, and a CASp sign-off, Protrk made it happen. From the moment I spoke with Russ I felt confident I had called the right company. Mike managed the onsite work and the entire team demonstrated professionalism and dedication to doing the job right.

Protrk was very professional and reliable. Our project needed to be finished within a week and they were responsive and flexible with our schedule. Mike and Tavey were a pleasure to work with.

Mike is a true professional. He successfully completed a major exterior renovation on one of our buildings and the results were excellent. I highly recommend him.